Aovoise.com Tienda sospechosa

I order 2 whiskey bottle collectibles from the super bowl 2025. All was good received conformation email about order a month later received email about shipping. As of April 7th my package was delivered to the wrong address. Reach out to company they said contact your post office. So I did they can't track a China tracking number but some how they can scan it and say they received it and they can scan it and say it was delivered. Reached back out to company 4 more times in 3 days . Nothing I told them I wanted the items reshipped or a refund. Well my bank gave me a temporary refund well see what happens next.

SCAM ALERT! I would give them -1,000,000. If that was an option on here. these guys are absolute scum and scam. They go by this name (Aovoise - I think they are Portuguese. The official language used by Aovoise is Portuguese. but they also go by a company called baylink company - which is in English). AOVOISE LXY1971. Ordered Nov 5. Still Not received. I bought the Christmas version of cards against humanity from them on November 5, 2024, and I’m still fighting to try and get either the thing actually delivered or a full refund. They did eventually respond when I Flagged them on one of these scammer websites but it’s always been the generic automated replies; first of all, they said that they had delivered the cards to the front of the building, and when I challenge them on this, they said oh maybe a neighbour picked it up - which I also challenged, because that’s not possible; our building is not designed like that, and none of us have an arrangement like that with our neighbours. Plus I work from home so I an always home and I was in all day the day this eas said to have been delivered to the front of the building - we have no reception. There is no “front of building”. Items are only received if they are put into the hands of the recipient. This was never delivered. it had never arrived. There was no delivery attempt, so this is an absolute lie. And then towards the end of December, in my back-and-forth with them (all on email because they don’t have phone numbers) they said, oh no it wasn’t delivered. It’s actually sitting at a Canada Post depot. Here’s the reference number and here with the two phone numbers you can call… which I did, and both of them I spoke to humans and they both told me that that’s not a valid Tracking number, we don’t have your item, we’ve never heard of this company. We don’t have anything sitting here for you, this is probably a scam. and I’ve been back-and-forth with this company since then (early Dec 2024) up until this day (which is now March 3, 2025). I just sent them a recording of my latest telephone conversation with Canada Post (today) who again reiterated and confirm the same thing: this is not a valid tracking number. We don’t have a package for you. We’ve never heard of this company. We do not have anything here for you that fits that description. This is probably a scam. so I’ve sent this back to the company - I managed to find two email addresses, which was very hard to do. One of them is [email protected] and the other one is [email protected] now I am waiting for another response. I have threatened to go to CBC GO PUBLIC with this to see whether this might actually give them a kick at the butt, because there is obviously some thing generating these Emails - And I’ve said to them simply either deliver me the item that I bought and paid for or give me a full refund, the saga continues. I have saved all the emails.